Customer Service

  1. Shipping & Delivery
    •  Customers are responsible for shipping charges.  Eldorado will arrange for curbside delivery in residential areas.  We request lift-gate delivery, but can’t guarantee availability in all areas. Customers are responsible for any additional charges or equipment necessary to move the palletized item after curbside delivery. If you have questions regarding shipping, please call our Customer Service center at 800-925-1491.
  1. FAQs
  2. Contact Customer Service
    • Eldorado Outdoor products are sold through a network of distributors, as well as online.  Eldorado offers a secure environment to purchase our products through our website.  You can browse items and add them to your cart and then checkout.  If you have any questions about our products or the ordering process, please call our Customer Service center at 800-925-1491.
  1. Warranty